There’s a lot of talk about “innovation” and “transformation” within the healthcare space, and sometimes it can get really hard to identify the substance from the lip service. We are in a transitional time within healthcare, as necessity is forcing a greater acceptance of new ideas and disruption.
The goal of this webseries, HealthSavvy, is to highlight some of the perspectives within healthcare that are helping shape the new landscape. We interview current and future thought leaders who are cutting their teeth solving problems in areas such as process improvement, design, technology implementation, and patient engagement. When we find talented people within the health+tech+policy spaces, we give them a platform to share their insights and lessons learned.
A few weeks back, I had the opportunity to do a Skype Q&A with Kristine Cannon, a Critical Care Process Improvement Specialist at UCSF Benioff Children’s Hospital. In this episode, Kristine talks about some of the challenges hospitals face in re-engineering more cost effective and time efficient business processes.
Watch or listen in as she shares how she has helped large health systems manage not only the process of reimagining business processes, but also the organizational change management required to adopt the new processes.
(Note: We ran into some latency issues with the video, and some parts are frozen. Audio is fine though)